Cavalcante Painting Company

Privacy

Privacy Policy – Cavalcante Painting Company

Last updated: October 11, 2026

1. Who we are

This Privacy Policy explains how Cavalcante Painting Company ("we", "us", "our") handles personal information when you visit cavalcantepainting.com or contact us. We are a painting contractor based in Toronto, Ontario, Canada. We follow the Personal Information Protection and Electronic Documents Act (PIPEDA) and its fair information principles.

Organization responsible for your information:

  • Legal name: Cavalcante Painting Company
  • Location: Toronto, Ontario, Canada
  • Privacy contact (phone, text or WhatsApp): +1 (647) 504-3766
  • Privacy contact (text or WhatsApp): +1 (647) 244-7261

2. Information we collect

Our website has no contact forms, accounts or online payments. We collect personal information only in these ways:

When you contact us on WhatsApp or by phone. If you choose to message or call us, we receive the information you share, such as your name, phone number, the address of the property to be painted, photos of the project and details about the work you need.

When you browse our website. With your consent, we use basic analytics cookies that collect technical information such as the pages you visit, how long you stay, the type of device and browser you use, and your approximate location (city or region). This information does not directly identify you.

When you click external links. Our site links to WhatsApp and Instagram. When you use those services, their own privacy policies apply.

3. Why we use your information

We use personal information only for the purposes you would reasonably expect:

  • To reply to your messages and answer your questions
  • To schedule and carry out your free on-site estimate
  • To prepare your estimate and perform the painting work
  • To follow up on completed projects, including touch-ups
  • To keep basic business records as required by law
  • To understand how visitors use our website and improve it (analytics cookies, only with your consent)

We do not sell, rent or trade your personal information. We do not use it for marketing unless you ask us to keep you informed.

By contacting us on WhatsApp or by phone, you consent to us using the information you share for the purposes above. Analytics cookies are only activated if you click "Accept" in the cookie bar. You can withdraw your consent at any time, subject to legal or contractual limits, by contacting us or by changing your cookie settings.

5. Cookies

Cookies are small files saved in your browser. We use:

  • Essential cookies: needed for the site to work and to remember your cookie choice.
  • Analytics cookies: Google Analytics to measure visits and improve the site. These are used only if you accept them.

You can decline analytics cookies in the cookie bar, or block and delete cookies in your browser settings. The site will still work normally.

6. Sharing your information

We only share personal information when needed to provide our services or when required by law. This may include:

  • Service providers that help us run our business and website, such as WhatsApp (Meta) for messaging, our website hosting provider and our analytics provider
  • Professional advisors, such as accountants, when needed for our business records
  • Authorities, when required by law

Some of these providers may store or process information outside Canada, including in the United States. In that case, your information may be subject to the laws of that country.

7. How long we keep your information

We keep personal information only as long as needed for the purposes above. Messages and project details are kept while we are working with you and for a reasonable period after, for follow-ups, touch-ups and business records required by law. When information is no longer needed, we delete it or make it anonymous.

8. How we protect your information

We use reasonable safeguards to protect your information, such as keeping access limited to the people who need it and using secure devices and accounts. No method of transmission or storage is completely secure, but we take care to protect what you share with us.

9. Your rights

Under PIPEDA, you have the right to:

  • Ask whether we hold personal information about you
  • Access the personal information we hold about you
  • Ask us to correct information that is inaccurate or incomplete
  • Withdraw your consent, subject to legal or contractual limits
  • Ask questions or make a complaint about how we handle your information

10. How to exercise your rights

To make a request, call, text or WhatsApp us at +1 (647) 504-3766, or text or WhatsApp us at +1 (647) 244-7261. We may ask you to confirm your identity before sharing any information. We will respond within 30 days, as required by PIPEDA.

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

11. Children's privacy

Our services are intended for adults. We do not knowingly collect personal information from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the date of the last update at the top.

13. Contact us

Questions about this policy or your personal information?

  • Phone, text or WhatsApp: +1 (647) 504-3766
  • Text or WhatsApp: +1 (647) 244-7261